Returns
At Rushi Ayurveda, we prioritize the health and well-being of our customers by offering high-quality Ayurvedic supplements, natural herbs, and health products. Due to the nature of our products and our commitment to maintaining the highest standards of safety and hygiene, we are unable to accept returns or exchanges.
Why We Do Not Accept Returns
- Health and Safety: Once a product leaves our facility, we cannot guarantee that it has been stored or handled in a manner that meets our strict quality standards. Accepting returns could compromise the safety and efficacy of our products.
- Customized Nature: Many of our products are tailored to individual health needs, making them unique and non-resellable.
- Regulatory Compliance: Health and wellness products, especially consumables like supplements and herbs, are subject to strict regulations that prevent resale once they have been opened or shipped.
Order Cancellation
- Orders may be canceled before they are shipped. If you need to cancel your order, please contact us immediately at sergio@rushiayurveda.com.
- Once an order has been shipped, it cannot be canceled or refunded.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with the following information:
- Your order number
- A clear photo of the damaged or incorrect product and packaging
We will review your case and, if approved, send a replacement at no additional cost.
Contact Us
If you have any questions or concerns about your order, please don’t hesitate to reach out to us at:
- Email: sergio@rushiayurveda.com
- Through our online form: https://rushiayurveda.com/contact/
Thank you for choosing Rushi Ayurveda for your holistic health journey. We appreciate your understanding and support as we strive to provide the best Ayurvedic products and services.
